Picture

​Building bridges between technology and business solutions

​Decades-long relationships within a vast network of leading industry partners. A keen understanding of up-to-the-minute technology and software developments. This dual expertise in both business and technology processes is the linchpin in what the team at EndPoint Technologies brings to its clients and collaborations. Our experience working with Medical Information and Medical Affairs departments in the pharmaceutical and biotech industries spans the globe and enables us to go far beyond just a technology or business oriented solution. Our strategic services build a bridge from one to the other to accomplish our client’s goals in new, comprehensive ways. 

Partner with EndPoint Technologies and put our experience to work:
​
SOP Creation
  • Improve the operations of the MI department
  • Write policy guides that direct the activities of local affiliates and can be the basis for localized SOPs
  • Develop effective communications between departments within medical affairs​
Artificial Intelligence and Automation
  • IBM Watson and SmartAction implementation services
  • Stay at the edge of technology while reducing costs and increasing efficiently
  • Congress Software, Self Service, Live Agent Chat, ChatBot, Agent Assist, Voice Gateway

Global Implementation Services

  • ​Connect global activities for the purposes of compliance, efficiency, and consistency
  • Research current operations and identify similarities and discrepancies within affiliates
  • Highlight differences in processes that are necessary due to regulations or the activity volume​

Business Intelligence and Analytics

  • Gap analysis to compare industry standards and desired insights to the current reports and analytics collected
  • Pilot programs developed with best-in-breed vendors
  • Descriptive reports created with predictive analytics to help identify, collect, and share valuable and actionable insights

Customized Data Collection

  • Collect data and knowledge, aggregate, report and share insights
  • Easily create complex conditional forms for internal and external users
  • Create web forms, surveys, registration, and more